Company Policies


Secure Message form

How to Contact Us:

RollerBob
PO Box 261
Delano, MN 55328 
RollerBob@RollerBob.com
Message and FAX: (763) 972-7279

Or you can use the Secure Message Form on the right to send an encrypted message directly to the RollerBob server.

Online Security

All online transactions are subject to rigorous security measures to prevent unauthorized parties from accessing your data. After processing all credit card information is deleted from the server. Your contact information (name, address and email address) is kept in our records, but is never sold to or shared with anyone.

All prices are shown in US dollars.

Domestic shipping to anywhere in the USA is $5.95:

Domestic orders are typically processed and shipped the next business day via USPS Priority Mail, and are usually delivered in 2-3 business days. You will receive shipping confirmation with a tracking number by email.

Taxes:

6.875% sales tax is added to all orders delivered in Minnesota.

International Orders:
Insured shipping with online tracking is available to most countries using USPS Express Mail. The Express International Flat Rate package holds one inline skate wheel and bearing kit and costs $60.00 USD.

Money Back Guarantee and Return Policy:
All products are fully guaranteed for materials and workmanship. 
Defective products may be returned for full refund.
All products returned for refund must be received in new, unused condition.
Your credit card will be credited less cost of shipping. 
A 10% restocking fee may be charged.

Liability:
Having no control over the use of the products we sell, RollerBob.LCC assumes no liability connected with their use. Under no circumstances is RollerBob.LCC liable for any loss, damage or expenses of any kind arising out of the use or inability to use our products.

Substitutions:
If an item is out of stock, we will contact you by email informing you of the approximate wait. You will have the choice of:

  • Waiting for your item to come into stock.
  • Accept a substitute item, (Substitutions are of equal or greater value.).
  • Cancel your order altogether.
© RollerBob.LLC 1999 - 2018