RollerBob: Company Policies

wheel, bearing kits. rollerblades, k2, ultrawheels, bauer wheels, bearings

in-line skating parts, rollerblades, k2, bauer, ultrawheels

Security

All transmissions are subject to rigorous security measures in order to prevent unauthorized parties from accessing your data. After receipt, all credit information is immediately deleted from our office computer. If you don't want to send your credit or checking information over the Internet, print out our printable form, and fax it to us.

We will never sell or give your name, address or email address to anyone. We will sometimes send our customers email regarding sales and special promotions. If you do not wish to receive email from us, just let us know and we'll remove you from our mailing list.

Pricing

All prices are in US dollars.

Orders and Shipping

All orders are processed and shipped the next business day. All orders are shipped via United States Post Office Priority Mail, and should be received within 2-3 business days. You will receive confirmation of your order within one business day of receipt.

6.5% sales tax is added to all orders from Minnesota.

Shipping prices:

Anywhere in the USA: $4.95

C.O.D.:

It costs $4.50 extra to ship C.O.D. via the US Post Office. C.O.D. is only available in the United States.

You must pay the mail carrier the cost of the package, plus shipping, in cash or check. If cash is used, the mail carrier will charge you $0.80. extra for a money order.

International Orders

RollerBob ships worldwide.

Return Policy

All products returned for refund must be received in new, unused condition.

Your credit card will be credited for the price of the product, less shipping.

A 10% restocking fee may be charged.

Money Back Guarantee

All products are fully guaranteed for materials and workmanship.

Defective products may be returned for full refund.

Liability

Having no control over the use of the products we sell, we assume no liability connected with their use. Under no circumstances are we liable for any loss, damage or expenses of any kind arising out of the use or inability to use our products.

How to Contact Us

RollerBob
PO Box 261
Delano, MN 55328
RollerBob@RollerBob.com
FAX: (763) 972-7279

Substitutions

If we are out of stock on an item, we will contact you by email.

You will have the choice of:

1) Waiting for your item to come into stock
(I will inform you of the approximate wait)

2) Accept a substitute item
(Substitutions will be of equal or greater value.)

3) Cancel your order altogether